Problem Statement
- Poor lead Quality - Leads were going cold due to the delay and no proper realtime tracking - Cost of MQL was high
Our Approach
Full Funnel Audit
Reviewed the complete process from lead generation to sales conversion. This helped us identify where leads were dropping off and what was stopping them from becoming qualified enquiries.
Sales Insights Loop
Built a continuous feedback loop with the client's sales team, understanding which leads were qualifying, which weren't, and what separated the two. Every creative, form, and targeting decision was rooted in this feedback.
Strategy
1. Introduced OTP verification on Meta forms - Added OTP verification to instant lead forms. Dashboard numbers dropped - but Lead to MQL% nearly tripled in 1.5 months 2. Real-time follow-up notifications via Zapier - Integrated Zapier to notify the calling team the moment a lead came in. Speed of follow-up improved dramatically, and so did qualification rates. 3. Improved Google lead quality - Did regular routine checkup on search terms, negative keywords and auction insights to maintain traffic quality. 4. Fresh creatives built from competitor analysis - Introduced Before/After videos, home tour testimonials, and social proof content. A carousel campaign highlighting the offer of a free 3D design became the top-performing creative of the month 5. Remarketing campaigns - We targeted people who opened the lead form but didn't submit it, as well as those who missed calls from the sales team. This helped bring interested prospects back into the funnel. 6. Offline data upload + Lookalike audiences - Uploaded MQL data from the last 3 months to Meta and Google. Built Lookalike audiences from actual qualified leads, trained the algorithm on real converters, not just clickers. 7. Introduced TikTok as a new acquisition channel - We launched lead generation campaigns on TikTok using instant forms. From the very first month, TikTok delivered the lowest cost per MQL across all channels
Results
Lead-to-MQL conversion rate increased nearly 3x within 45 days. Monthly MQL volume grew by more than 50% compared to the starting point. Cost per MQL reduced by almost 20% within six months. TikTok became the most cost-efficient lead source from its very first month. Monthly MQLs have consistently remained more than 40% above the original baseline for the last four months.